Legal
Terms & Conditions
Effective Date: April 2026
1. Acceptance Of Terms
Zylia ("Zylia," "we," "us," or "our") provides the content, products, and services available on this website (the "Site") subject to the following terms and conditions, our Privacy Policy, and any other policies referenced throughout the Site (collectively, the "Terms").
By accessing or using the Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you may not use the Site.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make purchases through the Site.
If you are under the required age, you may only use the Site under the supervision of a parent or legal guardian.
3. Account Registration
You may be required to create an account to access certain features of the Site.
You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unlawful activity.
4. Products, Pricing, And Availability
We make every effort to display our products accurately. However, product colors and appearance may vary depending on your device and screen settings.
All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability.
We also reserve the right to limit quantities or refuse orders at our discretion.
5. Orders And Payment
By placing an order, you are making an offer to purchase products from Zylia.
Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time for reasons including product availability, pricing errors, suspected fraud, or payment issues.
You agree to provide current, complete, and accurate payment and billing information for all purchases made through the Site.
6. Shipping And Delivery
We ship within Egypt. Shipping costs and estimated delivery times are displayed at checkout.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping providers, weather conditions, or circumstances outside our control.
Risk of loss and ownership of products pass to you upon delivery to the carrier.
7. Returns And Refunds
Please review our Returns Policy for information regarding returns, exchanges, and refunds.
For hygiene and safety reasons, certain products may be non-returnable once opened or used.
8. Product Use And Disclaimers
Zylia products are body splash and fragrance products intended for cosmetic use only.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
Please read product labels and instructions carefully before use. Discontinue use immediately if irritation or allergic reaction occurs.
If you have sensitive skin, allergies, or medical concerns, consult a healthcare professional before using our products.
9. Intellectual Property
All content on the Site, including text, graphics, logos, images, branding, product designs, and website content, is owned by or licensed to Zylia and protected by intellectual property laws.
You may not reproduce, distribute, modify, copy, or exploit any content from the Site without prior written permission from Zylia.
10. User Content
If you submit reviews, comments, feedback, images, or other content to the Site, you grant Zylia a worldwide, royalty-free, perpetual license to use, reproduce, publish, and display such content for marketing and operational purposes.
You confirm that any content you submit does not violate the rights of any third party or applicable laws.
11. Prohibited Conduct
You agree not to:
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Use the Site for unlawful purposes
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Submit false or misleading information
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Interfere with the security or operation of the Site
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Attempt unauthorized access to accounts or systems
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Upload malicious software or harmful code
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Use automated bots, scrapers, or similar technologies without permission
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Resell products without authorization