Processing Time

All orders are processed and shipped from our warehouse within 1–2 business days of placement. Orders placed on weekends or holidays will begin processing the next business day.

You'll receive an order confirmation email when your purchase is complete, and a separate shipping confirmation with your tracking number once your order is on its way.

Shipping Rates

We offer free standard shipping on all Egypt orders over LE 1,200. For orders under LE 1,200, shipping rates are calculated based on your location and selected shipping method.

We ship exclusively within Egypt.

Delays

We are not responsible for delays caused by carriers, weather events, or other circumstances outside of our control. If there is a known disruption that may affect order fulfillment or delivery, we will communicate updates as soon as possible.

Missing Orders

If your order hasn't arrived within 7 days of your shipping confirmation, please contact us at support@rawsociety.com with your name and order number and we'll look into it right away.

Damaged Orders

If your order arrives damaged, please email us at support@rawsociety.com within 7 days of delivery with your order number and photos of the damage. We'll work with you to make it right.